Legal
Privacy Policy
Last updated: November 2026
1. Information We Collect
We collect information you provide directly when you contact us through our website, including your name, email address, phone number, and any project details you share. We may also automatically collect certain technical information such as your IP address, browser type, and pages visited through standard server logs and analytics tools.
2. How We Use Your Information
Information collected is used solely to respond to your enquiries, manage ongoing projects, send project-related communications, and improve our services. We do not use your information for unsolicited marketing purposes without your explicit consent.
3. Sharing of Information
Defteng does not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as email or cloud hosting providers) strictly as necessary to operate our business, and only under confidentiality agreements.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use Google Analytics to understand how the site is used. Visitors in the UK and European Economic Area are asked for consent first, and analytics cookies are not set unless you accept. You can change your mind at any time by clearing this site's data in your browser, which brings the consent banner back. You can also instruct your browser to refuse all cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
7. Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. If you are in the UK or EEA, you may also object to or restrict how we process your data, ask for a portable copy of it, and complain to your data protection authority (in the UK, the Information Commissioner's Office). Our legal basis for handling enquiries is our legitimate interest in responding to you and taking steps towards a contract at your request. To exercise these rights, please contact us at enquire@defteng.com. We will respond within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us at enquire@defteng.com or call us on +92 309 0902 902.